Top 10 Must-Have Features for a Grocery Mobile App

According to a Nielsen survey, one-quarter of consumers use mobile applications to shop for food online, and over half are ready to do so in the future. Grocery mobile app development has experienced tremendous growth as a result of the increasing popularity of mobile apps. There’s no doubting that mobile apps will continue to be used in the future, with online grocery sales growing. Customers may purchase goods anytime and anyplace using mobile apps and have them delivered right to their doorstep.

Here are some of the most essential elements for a grocery mobile app:

1. Sharing a shopping cart and creating a shopping list:
   This is a fantastic feature for increasing the value of your product and lowering cart abandonment rates. Customers may share their shopping carts with their friends and relatives through the cart sharing capability.
2. A multi-faceted Search:
   Customers may type in keywords or phrases into a search box without having to browse the entire app. Customers can search for items using terms or phrases instead of keywords. Aside from useful auto-suggest features, your website may also have the capability of adding goods to the shopping basket with a single click.
3. Notifications Through Push:
   To keep your customers informed about the best offers and deals, you must enable the mobile app for push notifications. Customers are alerted to new discounts, flash sales, and other offers through these notifications, which motivates them to act. It’s a fantastic tool that allows you to interact with your current consumers by using push notifications on your online store. If you operate multiple stores in various locations, creating geo-enabled software will assist clients in finding you quickly.
4. Order Status and Tracking:
   Customers nowadays want their purchases to come quickly and to be kept informed about the status of their orders, which necessitates a presence on social media. You can send push notifications to your consumers when their goods will be delivered and who the logistic provider will be using through real-time tracking.
5. Special Offers and Coupon Codes:
   Customers like receiving discounts and special treatment, and if you offer coupon codes to your consumers on every purchase, they will be pleased as well as encourage them to make additional purchases. In 2019, 31 million coupons will be redeemed worldwide, according to the Invesprco team’s statistics; 62 percent of smartphone users are likely to utilize digital coupons in the future. Giving special discounts on holidays or producing content also works effectively for increasing online grocery sales.
6. Sign up with your Phone Number:
   Customers today are wary of filling out lengthy sign-up forms while registering. Giving consumers immediate access to your online grocery mobile app via their social media profiles has been a fantastic technique to retain more customers and boost visits. Furthermore, there are some consumers who are concerned about security or privacy when it comes to using social media, so providing them with the option of a one-click signup form with an email or mobile number is a better alternative for them.
7. Ratings and Reviews:
   Customers can leave reviews on products they have bought, and there is a rating system in place to allow them to do so. User-generated content including client evaluations, comments, and discussions is also social proof that may assist in increasing sales. You may also use your social media accounts to publicize the positive feedback you receive from happy customers.
8. Comparisons of Products:
   Another useful feature offered by this grocery shopping app is price comparison. The majority of customers begin their trip by researching and comparing items, prices, quality, and so on. This function allows consumers to locate goods without requiring them to leave the app.
9. Multi-Payment Options:
   Shopping at the supermarket is a typical activity for most people, and providing consumers with unparalleled convenience requires that grocery mobile have a variety of payment options. Cash, credit and debit cards, digital wallets, PayPal, Net banking, and other similar methods should all be available to your clients. Furthermore, you may give your customers the option to pay by virtual points in order to build loyalty among them.
10. Customer Service, Ratings, and Feedback:
    Customers may want to express their gratitude or register a complaint after they’ve finished shopping. As a result, they should be able to provide product ratings, offer comments about their online store experience, and contact you immediately through customer service or chat. You might also want to include a ChatBot in your business’s chat interface so customers can get answers from it automatically.